Privacy Policy
This Privacy Policy explains how Sanskritii Sethi Global, founded by Sanskritii Sethi (“we”, “us”, “our”, or “Company”), collects, uses, stores and protects personal information when you visit www.sanskritiisethiglobal.com, purchase our products, book our services, contact us, or otherwise interact with us.
We have intentionally kept this policy clear and specific to Sanskritii Sethi Global rather than adopting the broader data-collection language used in the reference policies. The framework also takes account of India's Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. The Indian framework requires clear information about the personal data collected and the purposes for which it is processed. MeitY
1. Information We May Collect
Depending on how you interact with Sanskritii Sethi Global, we may collect information such as:
- Name
- Email address
- Mobile number
- Billing and shipping address
- Order and transaction information
- Products or services purchased
- Information submitted while booking a reading, healing session, course, consultation or other service
- Communications you send to us through our website, email, WhatsApp or other official channels
- Technical information such as IP address, browser type, device information and website usage data
- Information collected through cookies and similar technologies
We only seek information reasonably required to provide our products, services and website functionality.
2. How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Arrange shipping and provide order updates
- Process bookings for readings, sessions, courses and other services
- Verify and process payments
- Respond to enquiries and customer-support requests
- Handle eligible returns, refunds, exchanges and delivery issues
- Maintain transaction and business records
- Improve our website, products, services and customer experience
- Detect or prevent fraudulent or unauthorised activity
- Send promotional communication where you have consented to receive it
- Meet applicable legal, tax, accounting and regulatory requirements
We do not collect personal information merely because it may be commercially useful. Personal data should have a defined business or legal purpose.
3. Payments
Payments made through our website may be processed by third-party payment gateways or financial service providers.
Sanskritii Sethi Global does not intend to directly store your complete credit or debit card details. Payment providers may independently collect and process information necessary to complete your transaction in accordance with their own privacy policies and security practices.
We may receive transaction-related information such as payment status, transaction reference, amount and payment method to verify and manage your order.
4. Shipping & Service Providers
To fulfil an order or provide our services, relevant information may be shared with trusted third parties such as:
- Courier and logistics partners
- Payment processors
- Website and hosting providers
- Technology and communication service providers
- Professional advisers or service providers where reasonably necessary
We share information only to the extent reasonably required for the relevant purpose.
We do not sell your personal information to third parties.
5. Cookies & Website Data
Our website may use cookies and similar technologies to remember preferences, understand website usage, maintain website functionality and improve your browsing experience.
Some cookies may be provided by third-party services integrated into the website.
You can manage or disable cookies through your browser settings. Certain website functions may not operate correctly if necessary cookies are disabled.
6. Marketing Communications
Where permitted and where appropriate consent has been obtained, Sanskritii Sethi Global may contact you regarding:
- New products
- Crystal collections
- Offers
- Events
- Readings and services
- Courses
- Workshops
- Other relevant updates
You may withdraw your consent or unsubscribe from promotional communications through the unsubscribe option provided or by contacting us.
Withdrawal of marketing consent will not affect communications necessary to complete an existing order, booking, transaction or customer-support request. Indian data-protection law provides for withdrawal of consent and requires cessation of consent-based processing within a reasonable time unless continued processing is otherwise legally authorised or required. MeitY
7. Data Security
1. Information we may collect
We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer service, business records, dispute resolution and applicable legal, accounting or regulatory requirements.
Where information is no longer reasonably required, it may be deleted or anonymised, subject to applicable law.
2. How We Use Your Information
9. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal data, including the ability to:
- Request information about your personal data being processed
- Request correction or updating of inaccurate information
- Request erasure where applicable
- Withdraw consent where processing is based on consent
- Raise a grievance concerning the handling of your personal data
The Digital Personal Data Protection Act expressly provides mechanisms relating to access, correction, erasure, grievance redressal and withdrawal of consent, subject to the Act's conditions and implementation framework. MeitY
Requests may be made through the official contact details provided on our website.
10. Children's Privacy
Our products and services are primarily intended for adults.
We do not knowingly seek to collect children's personal data independently where parental or guardian involvement or consent is required under applicable law.
11.Third-Party Websites
Our website may contain links to third-party websites, platforms or services.
Once you leave our website, the collection and use of your information by those third parties is governed by their respective privacy policies. Sanskritii Sethi Global does not control the privacy practices of independent third-party websites.
3. Payment
12.International Users
Customers and clients may access Sanskritii Sethi Global from outside India.
Where personal information is processed in connection with international orders or services, it may be processed or transferred through service providers operating in different jurisdictions, subject to applicable data-protection requirements.
13.Changes to This Privacy Policy
Customers and clients may access Sanskritii Sethi Global from outside India.
Where personal information is processed in connection with international orders or services, it may be processed or transferred through service providers operating in different jurisdictions, subject to applicable data-protection requirements.
14.Contact Us
For questions, privacy requests or concerns regarding this Privacy Policy, please contact Sanskritii Sethi Global through the official contact details provided on sanskritiisethiglobal@gmail.com
Company: Sanskritii Sethi Global
Founder: Sanskritii Sethi
Website: www.sanskritiisethiglobal.com
4. Shipping & Service Providers
ADDRESS
717 HJ Block BRS Nagar, Ludhiana, Punjab – 141012
sanskritiisethiglobal@gmail.com
PHONE
+91-9041855055